At Bert & Hugo, we craft our products in small batches using natural ingredients and a lot of love – which is why we want you and your dog to be completely satisfied with them.
As these are cosmetic and care products, opened items cannot be returned for hygiene and safety reasons.
However, you can return unopened products within 14 days – for any reason whatsoever.
If you have any problems or questions, we are always here for you and happy to help. 💕🐾